Different state/quality on top and bottom layers of hair.
This is not a new thing, it has been this way since my early teens. My hair has never felt soft and silky, but my bottom layers are almost there. Almost. My top layers, on the other hand. Ugh. I pulled out a few strands, two from the top and one from the safely hidden middle.
I'm not sure if it's just some strange hair quality issue where the top is just a different type, but tends to look...ruffled if I look at one strand. The bottom always looks smooth. Since I don't know much about hair, I decided I should ask some experts in here instead! What do you think the reason is?