We’d like your help getting CurlTalk back on its feet!

By participating on CurlTalk — posting, commenting, liking — in the next few weeks, you will automatically be entered to win amazing prizes!

Learn more! https://curltalk.naturallycurly.com/discussion/185677/help-us-make-sure-curltalk-rocks#latest

International Shipping Costs

Guys - what is the story with the cost of shipping. It's ridiculous...
I definitely expected to pay, maybe up to $30 but $54.70 come on? you must have a better way to ship efficiently, there are plenty of US sites that cost nothing like this?
I really want to buy some product from you, but I just can't justify this cost, you must be able to subsidise shipping somewhat on orders over $100?

Thanks, and i really appreciate any help on this...
Type 2b - 3b (wavy with a bit of botticelli) depending...
Low Porosity, Fine, & Long
Can be frizzy,quite dry & tangly!

I use anything as a co-wash, sometimes Lopoo with Jessicurl or Moogoo. Like to use Coconot Oil weekly.
Hair likes a leave in Plus gel - I am a bit of a product junkie, so it varies a bit, but Deva Ultra Gel def works, and like KCKT and Darcy's products at the mo.

CG since early 2012 -Mostly it's about the method for me.

Comments

  • Aqua_LilyAqua_Lily Posts: 557Registered Users
    I agree... I live in Japan (temporarily) and I just can't find CG method 'proof' products here. So I really wanna shop at Curlmart. But the international shipping costs are just insane... now I'm forced to use ebay >_< which doesn't have a lot and is not as safe...
    4-2.png
    Current length: tailbone
    Goal length: mid-thigh (wet)
    3A/2C M iii med por, high elast

    HGs:
    Clarify: Nivea
    Lo-poo: Nature's Gate
    CW: Elvive Volume Collagen
    RO: EO Keratin, Desert Essence Raspberry

    LI: Elvive volume collagen, KCKT
    Seal: Grapeseed oil
    Gel: Studioline

    PT: EO Keratin co
    DT: RO+oils
    Hairgrowth stim.: JBCO+EVCO


    www.iherb.com 5-10$ discount code:
    VHT541 Many natural hair products! :D
  • StarmieStarmie Posts: 6,689Registered Users Curl Connoisseur
    I have the same problem, I end up paying as much in postage as I do on products. I just limit myself to a couple of things that I really like and make do with local stuff otherwise. I don't understand how sites like iherb can ship about 1.5 kilo's of stuff to me for $6 and other places can't. Very frustrating.
    3b in South Australia.
  • Deborah<3Deborah<3 Posts: 23Registered Users
    Same problem. I live in Italy and I have to pay 35 euros for shipping.
    CurlMart uses a lot of coupon but why don't creat a coupon for International orders?!
    It'd be great.
    =)
    :love5:___Visca el Barça!!!<3:wav:

    ~

    { :study: 3a with 3b underneath; medium/coarse texture; normal porosity (?); Medium/Low elasticity (?) }

    :angel13:
  • DominicanizedDominicanized Posts: 10Registered Users
    My shipping to Canada was $21.03, and then when the UPS guy showed up he was asking for $20 more.

    I would love to shop at CM again but I paid nearly $100 on 2 combs, 2 shampoo bars and 2 conditioners...way more than I expected.
  • CauCau Posts: 38Registered Users
    I totally agree.

    I would make loyal customer (like iHerb) if delivery costs were not so expensive and insane.

    But, I would love to buy some products that are on sale in CurlMart... :wink:
    3b/c - fine texture - normal/high porosity (from coloring)

    Personal Website
  • SistapopdemcurlSistapopdemcurl Posts: 225Registered Users
    I highly agree that the shipping cost is ridiculous. I live in the United States Virgin Islands and curlmart wouldn't offer flat rate shipping or free shipping. The only why I continue to buy from them is because Kbb hair nectar is hard to find. Sagenaturalcutecals offers flat rate shipping why can't Curlmart. For there FYI, the USVI is not an international country. We are a part of the United States of America.
  • HillaryMarieHillaryMarie Posts: 6Registered Users
    Hi Folks,

    CurlMart Customer Service Here:
    First off we realize that international shipping cost are very high. However, we do not profit from the cost of shipping as the rates are set by UPS and USPS. These rates are based on the volume of packages sent, and are set by the shipping companies. So high volume companies receive a more competitive shipping rate. Regarding shipping to places in the United States that are not part of the contiguous United States, shipping companies change 50-65% more to ship to these locations. This makes it impossible to offer free or $5 shipping when the cost of shipping to the location is substantially higher than shipping within the contiguous US.

    I hope this answers some of your questions.
    As always feel free to sent me a private message or email us @ customerservice@curlmart.com.

    Thanks!
  • eveumeveum Posts: 744Registered Users
    I've ordered products from the US from eBay, amazon and US based brand websites and the shipping has been completely reasonable.

    CurlMart has absolutely RIDICULOUS international shipping costs and I don't believe for a single second that there isn't a way to make it cheaper. You are completely shutting out international users who want access to products that are hard or impossible to get elsewhere. I'm annoyed and disappointed.

    Low Shampoo: Aveda Be Curly Shampoo
    Conditioner: Tresemme Naturals Nourishing Moisture/ Perfectly Undone
    Treatments: SM Black Castor Oil Masque/ Packet Gelatine
    Leave in: Redken Diamond Oil Conditioner
    Styling: AG Recoil Curl Activator/V05 Mega Hold/Cornstarch
    Refresh: Redken Fresh Curls Curl Boost


    Between Waist and Hip Length (stretched), 2C with 2B roots
  • BotticelliBritBotticelliBrit Posts: 2,075Registered Users Curl Neophyte
    As a UK curlie, this is why I love Amazon – cheap and cheerful and lots CG products on there. Also really like BeautyBay and BeautybyZara :)
    3B. Med porosity. Med thickness. Med density.

    LP: Shea Moisture (currently JBCO)
    Conditioner/CW: Jason Aloe Vera

    LI: Aunt Jackie's Curls & Coils Quench
    Refreshing: TRESemmé Naturals Aloe Vera & Avocado
    Gel: DevaCurl Ultra Defining Gel
    DC:
    Aunt Jackie's Soft & Sassy Super Duper Softening Conditioner
    Treatments: Coconut oil/Coconut milk

    UK curly. CG since Oct 2013.
    Growing my hair to WL when dry :thumright:
  • eveumeveum Posts: 744Registered Users
    I can get most of my products from Amazon, Beauty bay and lookfantastic.com, however some of my products like the AG recoil I could only find on eBay, which I am a little hesitant about buying cosmetics from.

    Low Shampoo: Aveda Be Curly Shampoo
    Conditioner: Tresemme Naturals Nourishing Moisture/ Perfectly Undone
    Treatments: SM Black Castor Oil Masque/ Packet Gelatine
    Leave in: Redken Diamond Oil Conditioner
    Styling: AG Recoil Curl Activator/V05 Mega Hold/Cornstarch
    Refresh: Redken Fresh Curls Curl Boost


    Between Waist and Hip Length (stretched), 2C with 2B roots
  • anonymous_153995anonymous_153995 Posts: 271Banned Users
    Im in the islands at the moment and it seems I cant get literally anything shipped to me. I think they dont have a postal system set up or something. :dontknow: :ncool:
  • robynmprobynmp Posts: 75Registered Users
    I thought I was just being cheap!!! It is SO expensive!! I don't think I can shop there anymore now :(:( I would love to but I'm a Canadian student finishing up an undergrad and doing grad school. TOO expensive. Need every dollar.
    Fine, 2c-3a, high porosity, high density, bleached ends.


    Hair hates glycerin
  • LilyanaLilyana Posts: 7Registered Users
    eveum wrote: »
    I've ordered products from the US from eBay, amazon and US based brand websites and the shipping has been completely reasonable.

    CurlMart has absolutely RIDICULOUS international shipping costs and I don't believe for a single second that there isn't a way to make it cheaper. You are completely shutting out international users who want access to products that are hard or impossible to get elsewhere. I'm annoyed and disappointed.

    Hi! Looks ike u've been here a while:) are there any chnages since u published this post? :)))

    i need an international shiping to europe.
  • CurlyIrishGalCurlyIrishGal Posts: 14Registered Users
    Lilyana wrote: »
    eveum wrote: »
    I've ordered products from the US from eBay, amazon and US based brand websites and the shipping has been completely reasonable.

    CurlMart has absolutely RIDICULOUS international shipping costs and I don't believe for a single second that there isn't a way to make it cheaper. You are completely shutting out international users who want access to products that are hard or impossible to get elsewhere. I'm annoyed and disappointed.

    Hi! Looks ike u've been here a while:) are there any chnages since u published this post? :)))

    i need an international shiping to europe.

    Try british Curlies and also beauty by Zara - have most of the same poducts between them and reasonable european shipping - both uk companies. also many of the products available on amazon!
    Good luck!!
    Type 2b - 3b (wavy with a bit of botticelli) depending...
    Low Porosity, Fine, & Long
    Can be frizzy,quite dry & tangly!

    I use anything as a co-wash, sometimes Lopoo with Jessicurl or Moogoo. Like to use Coconot Oil weekly.
    Hair likes a leave in Plus gel - I am a bit of a product junkie, so it varies a bit, but Deva Ultra Gel def works, and like KCKT and Darcy's products at the mo.

    CG since early 2012 -Mostly it's about the method for me.
  • CurlyIrishGalCurlyIrishGal Posts: 14Registered Users
    Try british Curlies and also beauty by Zara - have most of the same poducts between them and reasonable european shipping - both uk companies. also many of the products available on amazon!
    Good luck!!
    Type 2b - 3b (wavy with a bit of botticelli) depending...
    Low Porosity, Fine, & Long
    Can be frizzy,quite dry & tangly!

    I use anything as a co-wash, sometimes Lopoo with Jessicurl or Moogoo. Like to use Coconot Oil weekly.
    Hair likes a leave in Plus gel - I am a bit of a product junkie, so it varies a bit, but Deva Ultra Gel def works, and like KCKT and Darcy's products at the mo.

    CG since early 2012 -Mostly it's about the method for me.
  • LilyanaLilyana Posts: 7Registered Users
    I highly agree that the shipping cost is ridiculous. I live in the United States Virgin Islands and curlmart wouldn't offer flat rate shipping or free shipping. The only why I continue to buy from them is because Kbb hair nectar is hard to find. Sagenaturalcutecals offers flat rate shipping why can't Curlmart. For there FYI, the USVI is not an international country. We are a part of the United States of America.

    Hi! Looks ike u've been here a while:) are there any chnages since u published this post? :)))

    i need an international shiping to europe.
  • LilyanaLilyana Posts: 7Registered Users
    I highly agree that the shipping cost is ridiculous. I live in the United States Virgin Islands and curlmart wouldn't offer flat rate shipping or free shipping. The only why I continue to buy from them is because Kbb hair nectar is hard to find. Sagenaturalcutecals offers flat rate shipping why can't Curlmart. For there FYI, the USVI is not an international country. We are a part of the United States of America.

    Hi! Looks ike u've been here a while:) are there any chnages since u published this post? :)))

    i need an international shiping to europe.
  • LilyanaLilyana Posts: 7Registered Users
    Sorry Admin and guys.. my PC got stuck and the browser sent the same messages several times... please delete them, coz I can't..
  • LilyanaLilyana Posts: 7Registered Users
    Lilyana wrote: »
    eveum wrote: »
    I've ordered products from the US from eBay, amazon and US based brand websites and the shipping has been completely reasonable.

    CurlMart has absolutely RIDICULOUS international shipping costs and I don't believe for a single second that there isn't a way to make it cheaper. You are completely shutting out international users who want access to products that are hard or impossible to get elsewhere. I'm annoyed and disappointed.

    Hi! Looks ike u've been here a while:) are there any chnages since u published this post? :)))

    i need an international shiping to europe.

    Try british Curlies and also beauty by Zara - have most of the same poducts between them and reasonable european shipping - both uk companies. also many of the products available on amazon!
    Good luck!!

    Thaks a lot! I will!
  • carlsruhecarlsruhe Posts: 10Registered Users
    Hello Curlies,
    I luv being a NC community member. This has been my rock and place to come when i need a "pick me up".
    However how many times do we have to hear the same request by international curlies for a better deal on shipping since we are all part of the same community! Surely there is someone in senior management with negotiating skills whom can negotiate with the service provider different options such as via air - Standard Shipping, Expedited Shipping, Priority Courier Shipping, via shipping container and even surface mail. Why should we have to go to another service provider to get the products delivered at a cheaper price when we belong to this community? Shame.
    Also, it would be nice of the above corporations since they appreciate international curlies just not for their numbers for their coorporation/empire/community, if they could honor us with competitions that we can enter because we are not able to enter the awesome competions that NaturalCurly have running all the time because we are not "us residents".
    There is always a solution. As i see things, better shipping option= more members=^profits. Currently, as it is, you are hurting yourselves and new small businesses trying to make it, when the products that Naturalcurly has are far superiour than the majority of the worlds current hair market. United we stand...
    Bewildered
    Carlsruhe

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file