CurlTalk

Those with a Micro heat-cap

LImeLIme Posts: 57Registered Users
Where do you get replacement gel-paks???? thanks

Comments

  • SuZenSuZen Posts: 1,595Registered Users
    They used to sell them on the MicroHairCap site, but for some reason they are not doing that any more. I don't know where to get replacements. I have been using mine with just the two side packs, because the middle broke. It works fine with the side packs.
  • internetchickinternetchick Posts: 6,191Registered Users
    Have you called their customer service? I haven't needed to replace the gel packs yet.
  • LImeLIme Posts: 57Registered Users
    so far i have emailed customer service so i will wait to hear what they say or call..
  • jen4ujen4u Posts: 2Registered Users
    LIme wrote:
    so far i have emailed customer service so i will wait to hear what they say or call..

    Please let us know what CS tells you. I need replacement packs too.

    Thanks,
    Jennie
  • holrkholrk Posts: 13Registered Users
    Me too, one of mine exploded in the micro the other day :(
  • laurabeth33laurabeth33 Posts: 1,443Registered Users
    I bursted the middle one too. I got a heat gel pack (for leg, arm, etc) from Walmart and it fit *almost* perfectly (perfect for a $1.50 investment). Now if the side ones burst, I'm gunna be in trouble.
    2b w/ some 3a
    product tester geek
  • LImeLIme Posts: 57Registered Users
    I called customer service today and they said the person who handles this is not in until next Monday..... :cry:
  • futurehopefuturehope Posts: 40Registered Users
    I e-mailed them over a week ago and they did not reply to me.

    Uggggg.
    2B/2C - Fine - II / Modified CG / No Oil Routine
    Color Treated - Shoulder Length, Layered, Poofy & Frizzy
    Certified PJ because I am still looking for something that works!!!!!
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  • lushaholiclushaholic Posts: 2,180Registered Users
    Bumping this up because another gel-pack section in my middle/top area popped again today. :x It hadn't even been in the microwave 20 seconds when it happened. *sigh*
    3a/2c f/mii. pics added 2/3/07
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  • sine.wavesine.wave Posts: 17Registered Users
    I make various types of heat packs (such as eye masks) by sewing fabric and filling with flax seeds. They heat up beautifully in the microwave, so if you can sew you could match the dimensions of the damaged heat packs and make your own. Hey, you might be able to put flax seeds in a ziplock bag (with a tiny air hole?) The oil in the flax seeds holds heat for a long time, better than rice which is also used for heat packs and relies on the moisture in rice grains.
    2A canopy
    3A underneath
  • internetchickinternetchick Posts: 6,191Registered Users
    I have tried numerous times to email them and have gotten zero response from them :evil: Talk about your lousy customer service. I haven't had any packs explode but would like some spares incase they do so I don't have to be without.
  • FermunneyFermunney Posts: 48Registered Users
    I always worry about the gel packs exploding. I think I'm going to make some flax seed or rice packs for mine. I'd hate to not notice it's popped, and try to use it. OUCH! Thanks for the idea sine.wave.
    3a/b : CG since Feb 08
  • lushaholiclushaholic Posts: 2,180Registered Users
    I can't sew for the life of me, but I sure wish I could. :(
    3a/2c f/mii. pics added 2/3/07
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  • internetchickinternetchick Posts: 6,191Registered Users
    Fermunney wrote:
    I always worry about the gel packs exploding. I think I'm going to make some flax seed or rice packs for mine. I'd hate to not notice it's popped, and try to use it. OUCH! Thanks for the idea sine.wave.

    OMG Rice is an excellent idea!
  • mafaldamafalda Posts: 510Registered Users
    sine.wave wrote:
    I make various types of heat packs (such as eye masks) by sewing fabric and filling with flax seeds. They heat up beautifully in the microwave, so if you can sew you could match the dimensions of the damaged heat packs and make your own. Hey, you might be able to put flax seeds in a ziplock bag (with a tiny air hole?) The oil in the flax seeds holds heat for a long time, better than rice which is also used for heat packs and relies on the moisture in rice grains.

    Rice or flax? I never thought of that. What an awesome idea! I love you inventive and resourceful curlies! :D
    "It's a matter of taking the side of the weak against the strong, something the best people have always done."- Harriet Beecher Stowe
  • SnarlsSnarls Posts: 2,537Registered Users
    I think CurlMart still has some replacement packs, which Gretchen got in special just for us.

    I noticed right away when mine burst, and it wasn't a big hole at all, just a small split in the side seam. I worried about not noticing, but it leaked onto the fabric and I knew before it ever reached my noggin. I think that's what happens...it's not so much that the pack bursts as the seams split.

    Flax seeds sound like a great idea, especially if you kind of baffle or quilt the holder so they are evenly distributed. Rice gets kind of heavy...I've also seen buckwheat used.

    I am scared by how attached I have become to my gel cap!
    formerly Castella
    (my dogs aren't snarly, my hair is)
  • ariesxtremeariesxtreme Posts: 123Registered Users
    I have one of these and have only used it once, a little heavy when I'm sitting there trying to watch tv. LOL.

    Are the bursts happening from overheating them? I'd hate to have one of the packs break on me and have trouble replacing them. Initially I also did think of just replacing it with those athletic heat/cold packs which would work great for the middle pack, but if the side ones did burst now sure either myself.
  • LImeLIme Posts: 57Registered Users
    Where in CurlMart are the gelpaks..after numerous phone calls and emails they never ever got back to me!!!
  • SnarlsSnarls Posts: 2,537Registered Users
    They are here:

    /home/leaving?target=http%3A%2F%2Fwww.curlmart.com%2FCurlicious-Extras-p-3-c-22.html" class="Popup

    It's the last page under Curlicious Extras in CurlMart.

    I'm not sure what happened, I think quite a few people were asking for them, and the manufacturer shipped some out to CurlMart.

    Anyway, I ordered 2 of the big ones that go in the middle, so if you need one and CurlMart is out, PM me. I don't want to be greedy...but I guess I am greedy, I just didn't want to be left without again!
    formerly Castella
    (my dogs aren't snarly, my hair is)
  • lushaholiclushaholic Posts: 2,180Registered Users
    I bursted the middle one too. I got a heat gel pack (for leg, arm, etc) from Walmart and it fit *almost* perfectly (perfect for a $1.50 investment). Now if the side ones burst, I'm gunna be in trouble.

    Bumping this because I wanted to ask if these gel packs are in the section that's close to the pharmacy? Where all the bandage wraps, etc are?
    3a/2c f/mii. pics added 2/3/07
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