trouble with account e-mail address

klloydmajesticklloydmajestic Posts: 183Registered Users Curl Connoisseur
I no longer use the e-mail address I originally opened my account with. I've tried multiple times to change it to my current e-mail address via "edit my account." I've been able to edit everything *except* my e-mail address. It keeps reverting back to the old address for some reason? Help! 
3b, low porosity, CG method
BC 6 February 2016 and growing out. . . again!
current products: 
  • conditioner: Jessicurl Too Shea!
  • pre-poo: grapeseed oil or coconut oil
  • cleanser: currently experimenting with different things
  • deep treatment: Jessicurl Deep Treatment
  • "protein" treatment: SheaMoisture Manuka Honey & Mafura Oil Intensive Hydration Masque
  • Stylers: Fruit of the Earth 100% Aloe Vera gel or SheaMoisture Coconut & Hibiscus Curl Enhancing Smoothie

Comments

  • klloydmajesticklloydmajestic Posts: 183Registered Users Curl Connoisseur
    Actually, now I'm noticing my new profile pic is gone and it has reverted back to the old one. Just tried re-uploading it and it's still showing the old one even though it said it uploaded and saved successfully. :(
    3b, low porosity, CG method
    BC 6 February 2016 and growing out. . . again!
    current products: 
    • conditioner: Jessicurl Too Shea!
    • pre-poo: grapeseed oil or coconut oil
    • cleanser: currently experimenting with different things
    • deep treatment: Jessicurl Deep Treatment
    • "protein" treatment: SheaMoisture Manuka Honey & Mafura Oil Intensive Hydration Masque
    • Stylers: Fruit of the Earth 100% Aloe Vera gel or SheaMoisture Coconut & Hibiscus Curl Enhancing Smoothie

  • klloydmajesticklloydmajestic Posts: 183Registered Users Curl Connoisseur
    @Gretchen? Can you help me with this?
    3b, low porosity, CG method
    BC 6 February 2016 and growing out. . . again!
    current products: 
    • conditioner: Jessicurl Too Shea!
    • pre-poo: grapeseed oil or coconut oil
    • cleanser: currently experimenting with different things
    • deep treatment: Jessicurl Deep Treatment
    • "protein" treatment: SheaMoisture Manuka Honey & Mafura Oil Intensive Hydration Masque
    • Stylers: Fruit of the Earth 100% Aloe Vera gel or SheaMoisture Coconut & Hibiscus Curl Enhancing Smoothie

  • Guide 65Guide 65 Posts: 1,717Registered Users, Moderators Curl Virtuoso
    Calling @Gretchen to the courtesy phone!  Your help is needed.
    Formerly known as Janiegirl
    2B/2C, fine hair, low density, mixed porosity, protein loving hair
    Current products:
    Changing up my shampoos because I can't find one I like
    Deva Curl One Condition (original formula)
    Innersense I Create Volume
    Deva Curl Ultra Defining Gel
  • GretchenGretchen Administrator Posts: 10,802Administrators, Moderators Administrator
    I think I have insight on this. I will get back to you with more info tomorrow. 

    Gretchen
    NaturallyCurly.com co-founder
    3A

    You are beautiful!
  • klloydmajesticklloydmajestic Posts: 183Registered Users Curl Connoisseur
    Yes we have been chatting via private message. Thanks again for your help with this Gretchen! :) 
    3b, low porosity, CG method
    BC 6 February 2016 and growing out. . . again!
    current products: 
    • conditioner: Jessicurl Too Shea!
    • pre-poo: grapeseed oil or coconut oil
    • cleanser: currently experimenting with different things
    • deep treatment: Jessicurl Deep Treatment
    • "protein" treatment: SheaMoisture Manuka Honey & Mafura Oil Intensive Hydration Masque
    • Stylers: Fruit of the Earth 100% Aloe Vera gel or SheaMoisture Coconut & Hibiscus Curl Enhancing Smoothie

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