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Seriously. Fix the photo thing.

chupiechupie Posts: 5,280Registered Users Curl Connoisseur
in Feedback
Honestly, this is really bad. Without the ability to post photos of various things, it's pretty hard to help people who come looking for tips and advice. I know I almost never get squat out of just a description. Seriously, the photo attachments seem to work off and on, and now mostly not at all. What. Is. The. Deal?
2a medium porous, You can see my wavy tutorials here: https://www.youtube.com/playlist?list=PLy8bclCLgER5N_uVYSYZNxhBHSXAW40OQ and my wavy blog is The Wavy Nation http://wavynation.wordpress.com

Comments

  • atx_eveatx_eve Posts: 278Registered Users Administrator
    I've been given the go-ahead this morning to test and verify that the bug's been fixed. This is me posting a photo from my laptop:
    :hiding: NaturallyCurly.com Social Media + Community Manager | [email protected] | Happy To Be Nappy | Kenyan With The Slowest Mile Time | Magical Black Girl
  • atx_eveatx_eve Posts: 278Registered Users Administrator
    And this is me posting a photo attachment via curltalk app on my iphone: ImageUploadedByCurlTalk1411762716.720827.jpg
    :hiding: NaturallyCurly.com Social Media + Community Manager | [email protected] | Happy To Be Nappy | Kenyan With The Slowest Mile Time | Magical Black Girl
  • atx_eveatx_eve Posts: 278Registered Users Administrator
    I had no problems just then, and the Type 4 "post pictures" thread (which is where i was alerted to the problem initially) looks like it's running smoothly. I can see pictures.

    Are you able to attach photos now, chupie?
    :hiding: NaturallyCurly.com Social Media + Community Manager | [email protected] | Happy To Be Nappy | Kenyan With The Slowest Mile Time | Magical Black Girl
  • chupiechupie Posts: 5,280Registered Users Curl Connoisseur
    ImageUploadedByCurlTalk1411788655.800067.jpg
    2a medium porous, You can see my wavy tutorials here: https://www.youtube.com/playlist?list=PLy8bclCLgER5N_uVYSYZNxhBHSXAW40OQ and my wavy blog is The Wavy Nation http://wavynation.wordpress.com
  • chupiechupie Posts: 5,280Registered Users Curl Connoisseur
    Ok that was phone. I'll check laptop tomorrow.
    2a medium porous, You can see my wavy tutorials here: https://www.youtube.com/playlist?list=PLy8bclCLgER5N_uVYSYZNxhBHSXAW40OQ and my wavy blog is The Wavy Nation http://wavynation.wordpress.com
  • chupiechupie Posts: 5,280Registered Users Curl Connoisseur
    Hmmm just tried posting a pic on 2 forum "Recommended Products Type" thread. Doesn't work. I'm using app. I can post on the pet thread. I'm going to try it here, same pic. Something is not right. ImageUploadedByCurlTalk1411837187.621544.jpg
    2a medium porous, You can see my wavy tutorials here: https://www.youtube.com/playlist?list=PLy8bclCLgER5N_uVYSYZNxhBHSXAW40OQ and my wavy blog is The Wavy Nation http://wavynation.wordpress.com
  • chupiechupie Posts: 5,280Registered Users Curl Connoisseur
    Ok. Why can I attach this photo here but not on that thread in the 2 forum????
    2a medium porous, You can see my wavy tutorials here: https://www.youtube.com/playlist?list=PLy8bclCLgER5N_uVYSYZNxhBHSXAW40OQ and my wavy blog is The Wavy Nation http://wavynation.wordpress.com
  • atx_eveatx_eve Posts: 278Registered Users Administrator
    On my way to check it out now. Guide63 told me it's not working for type 4 say it i dare you thread either. Thanks for testing it out, chupie!
    :hiding: NaturallyCurly.com Social Media + Community Manager | [email protected] | Happy To Be Nappy | Kenyan With The Slowest Mile Time | Magical Black Girl
  • chupiechupie Posts: 5,280Registered Users Curl Connoisseur
    Well I can see the pics there now!
    2a medium porous, You can see my wavy tutorials here: https://www.youtube.com/playlist?list=PLy8bclCLgER5N_uVYSYZNxhBHSXAW40OQ and my wavy blog is The Wavy Nation http://wavynation.wordpress.com
  • chupiechupie Posts: 5,280Registered Users Curl Connoisseur
    Well correction. They show up in a computer and browser (which is a step in the right direction) but not on phone app. Which is still weird because I post pics in the pet thread all the time and they show up as do other photos. Really weird.
    2a medium porous, You can see my wavy tutorials here: https://www.youtube.com/playlist?list=PLy8bclCLgER5N_uVYSYZNxhBHSXAW40OQ and my wavy blog is The Wavy Nation http://wavynation.wordpress.com
  • atx_eveatx_eve Posts: 278Registered Users Administrator
    Works for me! I can see the photos i posted on the app now.
    :hiding: NaturallyCurly.com Social Media + Community Manager | [email protected] | Happy To Be Nappy | Kenyan With The Slowest Mile Time | Magical Black Girl
  • chupiechupie Posts: 5,280Registered Users Curl Connoisseur
    Ok. Thanks. Hopefully it'll all work now.
    2a medium porous, You can see my wavy tutorials here: https://www.youtube.com/playlist?list=PLy8bclCLgER5N_uVYSYZNxhBHSXAW40OQ and my wavy blog is The Wavy Nation http://wavynation.wordpress.com
  • 10sylvia510sylvia5 Posts: 39Registered Users
    I think the photo attachment has gone off again! I can't post any pics at all!

    Can you fix it please?
    :cry:
  • LoodieLoodie Posts: 12Registered Users
    I'm having the same problem.
  • SystemSystem Posts: 39,060 Administrator
    The techs have been notified and are working on it.
  • SystemSystem Posts: 39,060 Administrator
    Here is the latest feedback I received from the techs:

    Can you ask the users to test uploading an image, and if it doesn't work, send the image to us?

    Please send the image to Eve, [email protected].

    Here is the issue, the techs have to be able to reproduce to problem in order to fix it. Send them the image you are trying to upload. The techs will try to replicate the problem you are having with loading your pic.

    Guide63
  • jeepcurlygurljeepcurlygurl Posts: 20,729Registered Users, Curl Ambassador Curl Virtuoso
    Nope, still can't attach pics. I will send one to Eve.
    --I'm located in Western PA.   --I found NC in late 2004, CG since February 2005, joined the forums in May 2005, started going grey in late 2005.   --My hair is 3B with some 3A, currently at mid back length when dry,  texture-medium/fine, porosity-top is low, middle is medium, ends are porous, elasticity-normal.   --My long time favorite products are Suave & VO5 conditioners, LA Looks Sport Gel, coconut oil, honey, vinegar.   
    --My CG and grey hair progress -  
    http://www.naturallycurly.com/curltalk/going-gray/179328-jeepys-grey-hair-progress.html   
    --My article at NaturallyCurly about going grey - 
    https://www.naturallycurly.com/curlreading/color/how-i-went-completely-gray-and-loved-it
  • chupiechupie Posts: 5,280Registered Users Curl Connoisseur
    I can use attach photos via tapatalk pretty well.


    Sent from my iPhone using Tapatalk
    2a medium porous, You can see my wavy tutorials here: https://www.youtube.com/playlist?list=PLy8bclCLgER5N_uVYSYZNxhBHSXAW40OQ and my wavy blog is The Wavy Nation http://wavynation.wordpress.com
  • CurlyCanadianCurlyCanadian Posts: 10,904Registered Users, Curl Ambassador Curl Connoisseur
    ImageUploadedByCurlTalk1449535429.867706.jpg

    That's from an iPhone if it helps at all to narrow things down.
    I believe in manicures. I believe in overdressing. I believe in primping at leisure and wearing lipstick. I believe in pink. I believe that laughing is the best calorie burner. I believe in kissing, kissing a lot. I believe in being strong when everything seems to be going wrong. I believe that happy girls are the prettiest girls. I believe that tomorrow is another day and I believe in miracles.
    Audrey Hepburn
  • 10sylvia510sylvia5 Posts: 39Registered Users
    Still can't post any pics ( from apple mac)
  • sixelamysixelamy Posts: 4,157Registered Users Curl Novice
    I tried to upload a pic in the cute pet pics thread and got a blank screen. Had to upload to an external site and post it that way. I'm on a PC, didn't work on either IE or Chrome.
    2c-3a - med-coarse - normal-high porosity - high density
    :bunny:
    NP/LP: CJ Daily Fix, KMF Whenever / Giovanni TTTT
    RO/LI: Aussie Moist, CJ Argan & Olive Oil, Hask Keratin Protein
    DC/PROTEIN: KC Stellar Strands / CNPF
    STYLER: CJ Curl Queen
    COLOR: henna, amla & indigo
    :thumbdown:: glycerin in high/low dews, polyquat-10 & 11, parabens
  • curlynccurlync Posts: 219Registered Users Curl Neophyte
    I just tried to upload a photo with a post I was about to submit, and couldn't either. I tried in both Chrome and Firefox.

    If it helps the techs diagnose the issue at all, the problem isn't that the photo won't upload - it's that when you click "manage attachments" below your post, or the paperclip "attachment" icon in the post, the popup box where I should then be able to browse for and upload my photo just appears as a blank white box.
    2c/3a
    Porosity: low at roots; normal mid-shaft; high at ends
    Texture: mix of medium & coarse
    Density: medium

    Low-Poo: Jessicurl Gentle Lather; CJ Gentle Cleansing
    RO: GVP Conditioning Balm; Innersense Color Radiance
    Stylers: MT Curly Custard; CHS Curl Keeper; UFD Curly Magic; Innersense I Create Volume

    Occasional use: CJ Repair Me; Elucence Volume Clarifying Shampoo

    CG (or mod CG since I low-poo?) since June 2015
  • SystemSystem Posts: 39,060 Administrator
    Thanks CurlyNC, I will pass this info on to the necessary people.
  • SystemSystem Posts: 39,060 Administrator
    I have been notified that the pic issue is supposed to be resolved. All those who were having a problem posting a pic, please try to post one now. Let me know if you are still are having a problem.
  • jeepcurlygurljeepcurlygurl Posts: 20,729Registered Users, Curl Ambassador Curl Virtuoso
    It's working for me! The Manage Attachments box finally pops up and works!
    --I'm located in Western PA.   --I found NC in late 2004, CG since February 2005, joined the forums in May 2005, started going grey in late 2005.   --My hair is 3B with some 3A, currently at mid back length when dry,  texture-medium/fine, porosity-top is low, middle is medium, ends are porous, elasticity-normal.   --My long time favorite products are Suave & VO5 conditioners, LA Looks Sport Gel, coconut oil, honey, vinegar.   
    --My CG and grey hair progress -  
    http://www.naturallycurly.com/curltalk/going-gray/179328-jeepys-grey-hair-progress.html   
    --My article at NaturallyCurly about going grey - 
    https://www.naturallycurly.com/curlreading/color/how-i-went-completely-gray-and-loved-it
  • SystemSystem Posts: 39,060 Administrator
    Jeepcurlygirl, I am especially happy to hear that from you. I miss seeing your pet pictures.


    Guide63
  • curlynccurlync Posts: 219Registered Users Curl Neophyte
    jeepcurlygurl wrote: »
    It's working for me! The Manage Attachments box finally pops up and works!
    Working again for me too!!! Thanks to the admins for fixing, and thanks jeepcurlygurl for letting us know it was back up so I could try it again.
    2c/3a
    Porosity: low at roots; normal mid-shaft; high at ends
    Texture: mix of medium & coarse
    Density: medium

    Low-Poo: Jessicurl Gentle Lather; CJ Gentle Cleansing
    RO: GVP Conditioning Balm; Innersense Color Radiance
    Stylers: MT Curly Custard; CHS Curl Keeper; UFD Curly Magic; Innersense I Create Volume

    Occasional use: CJ Repair Me; Elucence Volume Clarifying Shampoo

    CG (or mod CG since I low-poo?) since June 2015

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