sheliseleonasheliseleona Registered Users Posts: 1
Does anyone know what's going on with the Curly Kinks website? I placed an order 5 weeks ago and though I was charged immediately, I have yet to get my order.

I sent numerous emails, called their phone number & left a message and even wrote to them on FB and Twitter and NOTHING!

Did this happen to anyone else?


  • ReservechicReservechic Registered Users Posts: 798
    Wow! I am sorry that no one has yet to get back with you. I would try contacting them one more time. If they do not respond back, if you happened to have paid through paypal, then you can file a claim to get your money refunded back to you through there.

    I have bought a flat iron from off a website, i paid through it via paypal. I tried contacting the company after it was nearing a month and i had not received my order. I kept sending emails and never received anything back. I filed a claim with Paypal after it had been nearing a month and a half. Paypal contacted the company, and the company never contacted Paypal back, so eventually i ended up having my refunded back into my Paypal account.

    Also, i went through another episode with a different vendor. I was given an email containing a tracking number for my shipment and the date my order was supposedly shipped out. I found out later via USPS that my order was never shipped out at all and it took me over a month from the time i placed my order until i got my products ordered. I had to go through back and forth emails with the owner in order to get my packaged mailed out to me. As, she kept giving me the run around. Which is why, i really do not have any plans to order from that company again.
    Diagnosed with Scalp Eczema 6/2015
    (Don't hair type/loose curl pattern/fine texture/low density/high porosity

    Current Regimen (Ayurvedic Based):
    Cleansers- Bobeam Shampoo Bars
    Stylers-Rotate between Camille Rose Naturals Almond Jai Twisting Butter and Camille Rose Naturals Aloe Whipped Butter Gel

    I only wear my hair in wash n gos or buns. Also,
    I do not use conditioner on my hair on a weekly basis. And, my hair is A ok with that!
  • lj2lj2 Registered Users Posts: 130 Curl Novice
    I have ordered from them many times and usually they are very responsive. I wonder what is going on? Sounds very frustrating. Hopefully someone else here will have some information. Monique's products are really good but usually don't take that long to ship out.
    3A, fine, low porosity. Hair tends to be dry/frizzy

    Favorite product lines: Curl Junkie, Sevi Organics
    Shampoo: Curl Junkie Daily Fix, CJ Gentle Cleansing Shampoo, All Sevi Shampoos
    Conditioner: Curl Junkie Curl Rehab, Smoothing Conditioner, Repair Me (really all CJ conditioners), All Sevi Conditioners
    Styling: Curl Junkie CCCC & Pattern Pusha, CJ Smoothing Lotion, CJ CIAB, Anything Sevi

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