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CURLS brand dismissive of a wavy customer

Firefox7275Firefox7275 Posts: 3,750Registered Users
"Received an email today from someone in need of products for her "extremely kinky hair." Excited at the prospect, i replied, "send me pix, i'd love to help!" OMG...she had STRAIGHT hair, a tiny limp...just lots of frizz. Not really CURLY HAIR..."

Image says
"Curly Hair problem #483
When people call their frizzy hair curly
."

And after many customers called them out for being nasty in public
"CURListas...i see the confusion! She said it was kinky....when it was actually STRAIGHT hair (not curly, or event wavy) with frizz. So, a total exaggeration...was SO surprised, was expecting true texture. Guess the intent wasn't properly conveyed. WOMP, WOMP..."
/home/leaving?target=https%3A%2F%2Fwww.facebook.com%2Fphoto.php%3Ffbid%3D10151934318022650%26amp%3Bset%3Da.176426712649.151130.174096702649%26amp%3Btype%3D1%26amp%3Btheater" class="Popup

Posting on Hall of Shame because :protest:
- unprofessional to poke fun at a potential customer in public
- straight hair ain't frizzy, they failed to recognise badly treated wavy hair, yet market to caucasians, wavies and fine hairs
- 'kinky' actually means something quite different to some countries/ cultures/ ethnic groups. My shampoo'd and brushed out poofy wavy hair was described as kinky my whole childhood.
2a-2c, medium texture, porous/ colour treated. Three years CG. Past bra strap length heading for waist.

CO-wash: Inecto coconut/ Elvive Volume Collagen
Treatments: Komaza Care Matani, coconut/ sweet almond/ fractionated coconut oils, Hairveda Sitrinillah
Leave in: Fructis Sleek & Shine (old), Gliss Ultimate Volume, various Elvive
Styler: Umberto Giannini jelly, Au Naturale styling gelee
Flour sack towel, pixie diffuse or air dry.
Experimenting with: benign neglect
«134

Comments

  • chupiechupie Posts: 5,270Registered Users Curl Neophyte
  • SpiralSpunkSpiralSpunk Posts: 243Registered Users
    That is definitely bad customer service and very mean girl-ish to post that publicly.

    I think I know what they may have meant, but either way it was plain rude and nasty to post that on Facebook.
  • CurlyInTheFogCurlyInTheFog Posts: 876Registered Users
    Lots of frizz = NOT straight. Why they weren't aware of that, who knows, but publicly ridiculing someone, for any reason, is not only rude but really bad business. Anyway, we all know that just because a product is marketed for a specific hair type doesn't mean it won't work for other types as well.
    3a/b, F, normal porosity

    Suave conditioner, LAL gel
  • Firefox7275Firefox7275 Posts: 3,750Registered Users
    Well the storm in a teacup continues ... now they are deleting challenging comments and blocking wavies who dare to say they will no longer purchase (not me, people much less outspoken!).

    Latest comment from CURLS
    "with all due respect...no one was publicly humiliated, NO names were given, COME ON...was just sharing with fellow curlies."
    It would have been easy to recognise oneself and feel humiliated IMO.
    2a-2c, medium texture, porous/ colour treated. Three years CG. Past bra strap length heading for waist.

    CO-wash: Inecto coconut/ Elvive Volume Collagen
    Treatments: Komaza Care Matani, coconut/ sweet almond/ fractionated coconut oils, Hairveda Sitrinillah
    Leave in: Fructis Sleek & Shine (old), Gliss Ultimate Volume, various Elvive
    Styler: Umberto Giannini jelly, Au Naturale styling gelee
    Flour sack towel, pixie diffuse or air dry.
    Experimenting with: benign neglect
  • CurliniCurlini Posts: 258Registered Users
    It's unfortunate but it's their prerogative to serve a narrowly defined clientele. If they choose to ridicule potential customers who fall outside their target patrons it's their choice. Personally, I'm glad to know where they stand so I won't trouble them with my business!
    Medium Texture/Normal Porosity
    Conditioners: Curl Junkie conditioners, Elucence moisture balancing, Darcy's pumpkin seed, Mop Top Daily
    Gels: CJ Pattern Pusha, CJ Curl Queen, UFDCM, Mop Top Curly Custard, KCCC (wish it didn't take so long to dry!), CJ Aloe Fix Lite
    Weekly PT (CJ Repair Me) & DT
    Icequeen method
    CG since Aug. 08, still a lot to learn

    [SIGPIC][/SIGPIC]
  • chupiechupie Posts: 5,270Registered Users Curl Neophyte
    Man. They banned me for saying I felt like if you weren't what people on the thread were calling "REAL curly" it was mean and condescending. I said I thought all hair can benefit from the moisturizing properties of curly products. I said I have hair that's neither curly or straight and ends up being a real problem. I also said I was offended by some people saying "REAL curly". It feels like when I'm told I'm not a "REAL American" because I'm liberal. Nice. Indefinitely will not be using their products. Or recommending them to the REAL curly people I know. I'm pretty sure Shea Moisture and Curl Junkie are not upset by my wavyish use of their delightful products. Which even though I am not a REAL curly seem to work wonderfully on my hair.
  • darkqueenedarkqueene Posts: 86Registered Users
    Wow, thanks for the heads up! I was thinking of trying some of their stuff when I have money to try new products, but now I don't think I'll bother.

    Sent from my Event using CurlTalk App
    Mostly 2C (?), fine and thin, high porosity. Dry climate + hard water. :cry:

    Started CG 9/6/13 (gave up)

    2nd attempt (mod CG) 2/12/16

    Shampoo (if I absolutely have to): VO5 Pomegranate & Grapeseed, diluted 1:1
    Low poo: NYM Kinky Moves shampoo
    CO wash: VO5 Pomegranate & Grapeseed
    RO: GFTN
    LI: KCKT
    Stylers: KCCC, Curls Unleashed jelly, Vital Care Mega Hold gel, NYM Kinky Moves curl creme, HE TT/TMS mousse
  • Firefox7275Firefox7275 Posts: 3,750Registered Users
    Do you have the term 'spin doctoring' in the US? They blocked at least four posters and deleted lucid and cogent discussion points.

    Latest
    "ATTENTION: For those that took offense to the post about people posing as curly, and calling their "frizzy hair curly" PLEASE lighten up! The person that emailed was NOT publicly OR privately embarrassed, she was graciously assisted, and was happy with our HONEST feedback and product assistance. If this kind of open banter is NOT up your alley, this is what we do on this page, feel free to dislike the page now."

    Posing as curly? 'Open' banter? Really?
    2a-2c, medium texture, porous/ colour treated. Three years CG. Past bra strap length heading for waist.

    CO-wash: Inecto coconut/ Elvive Volume Collagen
    Treatments: Komaza Care Matani, coconut/ sweet almond/ fractionated coconut oils, Hairveda Sitrinillah
    Leave in: Fructis Sleek & Shine (old), Gliss Ultimate Volume, various Elvive
    Styler: Umberto Giannini jelly, Au Naturale styling gelee
    Flour sack towel, pixie diffuse or air dry.
    Experimenting with: benign neglect
  • chupiechupie Posts: 5,270Registered Users Curl Neophyte
  • chupiechupie Posts: 5,270Registered Users Curl Neophyte
    Oh well. I like my CJ and SM and SS and JC. Plenty of products in the pond from people who won't diss "straight frizzies" or "people who aren't REAL curlies". Aka wavy people.
  • mustangbunnymustangbunny Posts: 1,033Registered Users
    That is so disappointing and disheartening. So many of us work hard to be accepting of our hair, and to have someone who should be open minded and understanding be dismissive and rude is really a blow.

    It really irks me when people say insensitive things and then tell people who don't think it's funny to "lighten up". That's a poor way of defending your statement and a cowardly way out, to simply put the blame on people receiving your message.

    I feel like some people forget that when you put things on the internet, anyone can see them and you could be held liable for those statements. In this case I am glad that everyone now knows the true nature of this brand and can take their business elsewhere.

    Glad you brought this to our attention, Firefox!

    Stay strong, Chupie!! Fight the man, haha.


    Low-poo: Looking for a new one.
    Condish: V05 Tea Therapy, Body Shop Banana
    Leave in: Giovanni Direct Leave In
    PT: My hair needs very little. I use Suave Naturals Coconut when I need a little bit and follow up with a moisturizing conditioner.
    Styler: Giovanni LA

    Go Red Wings!
    :hockey:

  • Wavy7sWavy7s Posts: 66Registered Users Curl Neophyte
    Well, my comment has been deleted... Apparently they feel free to publicly shame anything but the curliest of curlies. I simply posted "Congratulations, you have just lost one wavy customer. Well done!" And they felt the need to delete it. I guess it's ok for the company to post rude comments about potential customers, but not ok when a current customer politely expressed her disappointment in the way the company responded.
    I am further disturbed to see a quite impenitent post about "textured" hair today. I guess they either have not learned or don't care.
    2b/c
    Fine, low porosity, med density, normal elasticity.
    Dislikes: Aloe by itself, cheap gels, and heavy butters
    Co-wash: CJ Daily Fix
    Condish: CJ Beauticurls Strengthening
    LI: Curlsmith Oil-in-Cream
    Stylers: CJ Curl Queen, Flaxseed gel, Uncle Funky's Daughter Curly Magic.
    PT: CJ Repair Me or IA Girls PT w/ mag. sulfate,
    DT: CJ Rehab and Righteous Roots Hair Rx or Pre-poo oil.
  • anonymous_150263anonymous_150263 Posts: 773Registered Users
    Well curls products didnt do anything for my hair anyway.... it smelled heavenly though.
  • chupiechupie Posts: 5,270Registered Users Curl Neophyte
    I'd say they don't care. But I'd like to go on record stating all hair has texture. All hair has different texture. Even within races hair has different texture. Straight hair has texture. Wavy and curly hair have texture. If you don't have texture you don't have hair. And then, yeah, if you don't have hair why are you hanging out in a hair page. Haha.
  • anonymous_150263anonymous_150263 Posts: 773Registered Users
    chupie wrote: »
    I'd say they don't care. But I'd like to go on record stating all hair has texture. All hair has different texture. Even within races hair has different texture. Straight hair has texture. Wavy and curly hair have texture. If you don't have texture you don't have hair. And then, yeah, if you don't have hair why are you hanging out in a hair page. Haha.


    Yep. Maybe they should look up the definition of texture?


    Main Entry:*1tex·ture*Pronunciation:*\ˈteks-chər\Function:*nounEtymology: Latin*textura,*fromtextus,*past participle of*texereto weave — more at*technicalDate: 15781 a*:*something composed of closely interwoven elements ;specifically*:*a woven cloth*b*:the structure formed by the threads of a fabric*2 a*:essential part*:*substance*b*:identifying quality*:*character*3 a*:*the disposition or manner of union of the particles of a body or substance*b*:*the visual or tactile surface characteristics and appearance of something<the*texture*of an oil painting>4 a*:*a composite of the elements of prose or poetry<all these words…meet violently to form a*textureimpressive and exciting — John Berryman>*b*:*a pattern of musical sound created by tones or lines played or sung together*5 a*:*basic scheme or structure*b*:*overall structure—*tex·tur·al*\-chə-rəl\*adjective—*tex·tur·al·ly*\-rə-lē\*adverb—*tex·tured*\-chərd\*adjective—*tex·ture·less*\-chər-ləs\
  • fightingfrizzfightingfrizz Posts: 65Registered Users
    I won't be rushing to try their products then. One less potential customer...
    UK based, Curly from birth 2b-2c fairly porous with cherub tendencies and frizz halo! Faves include KCKT and Keracare LIs, Deva Curl, CCCCL, Ecosyler gel and Be Curly Curl Enhancer. I don’t mind the odd cone - shhh smile.gif CG since August 2012
  • swtndspcyswtndspcy Posts: 692Registered Users
    I believe I was the first one who got banned. I simply tried to impress upon them that even though she may have thought the girl's hair was straight, it was highly likely that her "frizzy straight hair" was wavy hair that needed the proper care and technique. I said it was bad business to not educate yourself on the unique problems of wavies and the potential benefit of their products for this hair type.
    I was told I had no idea what I was talking about.
    However, I'm willing to bet, if I sent in pics of my hair fine tooth combed while wet, I would be told my hair was straight, and that their products wouldn't work for me.
    As I am sure this is the way it is with a lot of wavies.
    It is sometimes impossible to tell if someone is a wavy unless they scrunch when wet. That's all I'm saying. You can't make that assumption based on a picture alone.
    My follow up questions to this customer would have been if her hair has wave when wet. Is it damaged in any way, etc.
    That's a much better indicator of hidden wavy-ness than a picture.
  • Firefox7275Firefox7275 Posts: 3,750Registered Users
    New post from CURLS
    "In light of the GRAVE misunderstanding of our post about straight hair being defined as "kinky" hair, what do you wish non textured women understood about textured hair?"

    And
    "Textured hair - waves, curls and kinks - fine, dense and everything in between."

    I've already posted what 'kinky' hair is to UK caucasians of my acquaintance ... FTR it means hair that is not straight and not neatly wavy, wonky/ bendy perhaps. I was one of at least three who suggested alternate definitions which CURLS have deleted, blocked or ignored.
    2a-2c, medium texture, porous/ colour treated. Three years CG. Past bra strap length heading for waist.

    CO-wash: Inecto coconut/ Elvive Volume Collagen
    Treatments: Komaza Care Matani, coconut/ sweet almond/ fractionated coconut oils, Hairveda Sitrinillah
    Leave in: Fructis Sleek & Shine (old), Gliss Ultimate Volume, various Elvive
    Styler: Umberto Giannini jelly, Au Naturale styling gelee
    Flour sack towel, pixie diffuse or air dry.
    Experimenting with: benign neglect
  • chupiechupie Posts: 5,270Registered Users Curl Neophyte
    And yet they don't know a frizzy straight hair could be a wavy or even a curly?
  • CurlyInTheFogCurlyInTheFog Posts: 876Registered Users
    "Posing as curly"? Wow, that's even worse. And I don't care if names were used or not, it's still public and it's still ridicule. What they should do is suck it up and apologize, because the clear intent was to make fun of the person--look at the big graphic that accompanies it. For cripe's sake, get a clue about how many people don't know they have curly hair and (try to) treat it like it's straight!
    3a/b, F, normal porosity

    Suave conditioner, LAL gel
  • CurlyInTheFogCurlyInTheFog Posts: 876Registered Users
    swtndspcy wrote: »
    I believe I was the first one who got banned. I simply tried to impress upon them that even though she may have thought the girl's hair was straight, it was highly likely that her "frizzy straight hair" was wavy hair that needed the proper care and technique. I said it was bad business to not educate yourself on the unique problems of wavies and the potential benefit of their products for this hair type.
    I was told I had no idea what I was talking about.
    However, I'm willing to bet, if I sent in pics of my hair fine tooth combed while wet, I would be told my hair was straight, and that their products wouldn't work for me.
    As I am sure this is the way it is with a lot of wavies.
    It is sometimes impossible to tell if someone is a wavy unless they scrunch when wet. That's all I'm saying. You can't make that assumption based on a picture alone.
    My follow up questions to this customer would have been if her hair has wave when wet. Is it damaged in any way, etc.
    That's a much better indicator of hidden wavy-ness than a picture.

    I'm a 3a who can get her hair fairly straight (2a) with some effort, and the longer I treat it as straight, the more it looks straight or slightly wavy--with frizz, of course. Hell, I spent decades thinking my hair was only a little wavy because that's what everyone said it was. I just thought frizz was my curse to bear. If I treat my hair as curly, it's curly because I'm not doing the things that pull the curl out. When I did my hair typing over at LHC (clarify, air dry with no other products), I was actually floored because it was so much more curly than I expected--yeah, clueless me, lol. But when you go for years with stylists never saying a thing about you being curly, you make assumptions. A lot of people think "curly" means more like tighter curls, not loose curls or waves. And for other people, "kinky" means that frizz you get when you try to brush out curly hair--it's not exactly straight, not exactly curly, just kind of kinked up. It's a distorted pattern. I don't think Curls gets that not everyone knows the exact definition of wavy, curly, kinky. Even people who do know can't always categorize their hair. Ugh, it's maddening. Though I don't care for their products that much anyway, lol.
    3a/b, F, normal porosity

    Suave conditioner, LAL gel
  • SpiralSpunkSpiralSpunk Posts: 243Registered Users
    I don't think they were meaning to offend wavies at all, but by ignorance inadvertently did. I don't think they considered that the person's hair was actually wavy.

    They were thinking "kinky" as in type 4 hair (as it's commonly used in the US) and thought the woman was grossly exaggerating.

    The term "textured" is known to mean highly textured as in not straight; wavy, curly, kinky, etc. The same way "colored" is known to mean not white.

    Textured: Adj. 1.textured - having surface roughness ; "a textured wall of stucco"; "a rough-textured tweed"
    coarse-textured, rough-textured
    rough, unsmooth - having or caused by an irregular surface; "trees with rough bark"; "rough ground"; "rough skin"; "rough blankets"; "his unsmooth face"
  • SpiralSpunkSpiralSpunk Posts: 243Registered Users
    They should take it upon themselves to learn and see that the customer's hair is wavy. It would actually help them sell products!

    I really don't believe they take any issue with wavy hair, as I said above it's just a lack of knowledge on the FB admin's part. I also don't think this ignorance is a reflection of the company as a whole, just whoever is in charge of the emails and FB page.

    I'm tempted to either post or email them pictures of curly & wavy hair A. brushed out and B. styled correctly.

    IDK, too much effort for people who are deleting comments now?

    I'm kind of sad for the woman, I mean I guess she knows that her hair is not naturally straight if she wrote into Curls...But I hope that interaction didn't gaslight her and make her resort to straightening it. Hope she finds some good products or maybe even this site.

    This isn't just a wavy thing, many people with curly and tightly curly hair didn't know they had curls - me included! I thought my hair was just an unmanageable poof growing up and I'm actually a solid 3c. No one ever told me it was curly or could be worn that way, not even the many stylists I visited as a kid.
  • CurlyInTheFogCurlyInTheFog Posts: 876Registered Users
    This isn't just a wavy thing, many people with curly and tightly curly hair didn't know they had curls - me included! I thought my hair was just an unmanageable poof growing up and I'm actually a solid 3c. No one ever told me it was curly or could be worn that way, not even the many stylists I visited as a kid.

    Exactly! I see women all the time who clearly have curly hair and just as clearly don't know it. There's lots of products for fighting frizz. There's not much there that says, "It's not frizz, it's curls!"
    3a/b, F, normal porosity

    Suave conditioner, LAL gel
  • swtndspcyswtndspcy Posts: 692Registered Users
    I'm quite sure the original intention wasn't to offend wavies. However, a number of wavies tried to explain that wavy hair is often mistaken for frizzy straight hair, and that this woman was possibly a wavy.
    They refused to believe the potential customer could have been wavy, insisted she was straight with some bumps and frizz (um, that IS how wavy hair appears when not properly styled!).
    Then started deleting and banning anyone who suggested this, or anyone who expressed being offended by the companies attitude towards the customer etc.
    It was just very poorly handled.
  • turquoisecurlsturquoisecurls Posts: 134Registered Users
    Wow , what a rude company!
    2c/3a cg 01/10/13

    Hair Properties: low( first 4 inches) / high porosity, medium density, fine/medium texture Climate : hot humid summer, coastal GA

    Co-wash: Suave Naturals Coconut / Everlasting Sunshine, V05
    Rinse out :Tresemme Naturals Nourishing Moisture, VO5 ocean refresh
    LI: SMCHM ,SMCS, JCRR,
    Gel: La Looks sport, Volumax mega gel,Biosilk Rock Hard gel my HG

    Love ACV , pedaheh's gelatin treatment
    My hair hates everything Deva curl and Curl Keeper,
  • chupiechupie Posts: 5,270Registered Users Curl Neophyte
    Or at least a rude person posting for them.
  • turquoisecurlsturquoisecurls Posts: 134Registered Users
    And plenty of people supporting
    their rude behavior
    2c/3a cg 01/10/13

    Hair Properties: low( first 4 inches) / high porosity, medium density, fine/medium texture Climate : hot humid summer, coastal GA

    Co-wash: Suave Naturals Coconut / Everlasting Sunshine, V05
    Rinse out :Tresemme Naturals Nourishing Moisture, VO5 ocean refresh
    LI: SMCHM ,SMCS, JCRR,
    Gel: La Looks sport, Volumax mega gel,Biosilk Rock Hard gel my HG

    Love ACV , pedaheh's gelatin treatment
    My hair hates everything Deva curl and Curl Keeper,
  • plunkybugplunkybug Posts: 2,526Registered Users
    It's truly disgusting. I think I had 3 comments, all of which were deleted. And I was banned from interacting with the page (which I have since unliked).

    I believe that I initially posted a link about Curly vs Kinky hair, and the science behind it all.

    THE NATURAL HAVEN: Curly vs Kinky : What is the difference?

    I would have thought that they'd realize that kinky hair isn't always curly and curly hair isn't always kinky.

    This is what I wrote:

    (thanks for the screenshot Chupie)

    "Kinky hair and curly hair are not the same. Hair can be both kinky and curly, but one does not always include the other.

    (Insert link here)

    I have fine wavy hair, that has some individual kinky strands, if you look at straight texture on the strand, but my hair is definitely not curly. It's wavy, which is neither straight nor curly...it's in between.

    (insert graphic thumbnail for the link listed above)"

    After learning that swtnspcy got her posts deleted, and banned, I wrote the following comment.

    "Why does it matter so much that she had straight hair or that she described it as extremely kinky? She clearly wanted to try something to help with frizz. Moisture often helps tame frizz, and your products aim to hydrate hair and minimize frizz. Yes, your company is called CURLS, but under the label, it is still a cleanser or a conditioner or a styling product.

    My friend's daughter *loves* your products, and her hair is much straighter than mine. She swims a lot and she sometimes dyes her hair, so it gets frizzy and dry from that, and your products help her hair regain moisture and strength. They're a treat for her when her hair needs help. Should she stop buying them because her hair is straight? Are you so curl snobby clique-y as to want to cut off potential customers by saying your products don't work on their hair (which is totally a stupid thing to say)? Why not let them buy it and decide for themselves?

    The bigger issue with this post is the attitude toward the customer, and the fact that these thoughts were aired publicly like this. It's highly unprofessional, and gives your company a bad image that you talk bad about customers/potential customers. It's also bad form to ban Alissa and delete her comments. I saw nothing overly rude. It shows how petty you really are. It's your page and you can do what you like, but this outward persona doesn't look so good from a customer service standpoint. Why you choose to stand and defend this post to the point of losing customers, is beyond me. It clearly hit a nerve with some people, so the gracious and courteous thing to do would be to say, "I'm sorry if this post was in poor taste or offended people" and then remove it and be done with it. "

    This is the post that got deleted pretty immediately, but the one above, remained a bit longer. Interesting that no one had a single comment about that kinky vs curly article, which essentially proved that someone could have something other than curly hair and still have it considered kinky.

    This last one is the one that got deleted pretty quickly, and banned. I was a little more vocal, however I was still expressing my opinion.

    "I, for one, would like to see the picture of said straight hair. Wavy texture is pretty much everything between straight hair and curly hair. It can have vary loose and light waves to to deeper waves and some spirals. But again, the name CURLS on the bottle is just marketing. All the little subgroups like the ones for kids have identical ingredients listings, just different bottles. And cost less, and they work the same too. So underneath the label it is just shampoo and conditioner and some stylers marketed to ethnic hair. If you go into a LUSH store, they'll still sell you Curly Wurly even if your hair isn't curly, but because they think the ingredients might be beneficial. They've never said, I an't sell you this because you don't have curly hair. Banning multiple people and deleting posts is just bad business, in addition to talking bad about a potential customer. I'm done with this brand, and will help spread the word that CURLS brand is an elitist company so prejudice against anything but true curly hair (whatever that means) even if your website is more inclusive. Curl patterns can very, but hair properties are the biggest indicators on how to take care of it."

    And sorry for any typos in the above comments. The last one was by phone because I was so outraged. Oh I am sure I definitely pushed buttons with this last one, but really, I don't care. Of course, after that comment, I was banned.

    I am sending my 3 nearly full bottles back to them with a note that I don't have true curly hair, and that must mean that I am not allowed to use the products. I may very well take some pictures and include them too.


    Lady Caiside, Noble Lushetarian and Wavy Wayfarer of Mugglswick, in the Order of the Curly Crusaders

    2b-3a Fii, porous and low elasticity

    Currently using a variety of products, and looking for that magic combo

    Hair bio: http://www.naturallycurly.com/curltalk/showpost.php?p=1252125&postcount=59

  • adthomasadthomas Posts: 5,525Registered Users


    kink·y (kngk)
    adj. kink·i·er, kink·i·est
    1. Tightly twisted or curled: kinky hair.
    2. Slang Showing or appealing to bizarre or deviant tastes, especially of a sexual or erotic nature: "his appetite for kinky filmmaking, unmitigated by any artistry" (John Simon).
    kinki·ly adv.
    kinki·ness n.
    The American Heritage® Dictionary of the English Language, Fourth Edition copyright ©2000 by Houghton Mifflin Company. Updated in 2009. Published by Houghton Mifflin Company. All rights reserved.
    kinky [ˈkɪŋkɪ]
    adj kinkier, kinkiest
    1. Slang given to unusual, abnormal, or deviant sexual practices
    2. Informal exhibiting unusual idiosyncrasies of personality; quirky; eccentric
    3. Informal attractive or provocative in a bizarre way kinky clothes
    4. tangled or tightly looped, as a wire or rope
    5. tightly curled, as hair


    **********
    I got this from an on line dictionary and what it says has always been my definition of kinky hair which is tightly curled. I assume the company thinks the same. While I don't consider wavy hair to be kinky hair I think reposting and making fun of the inquiry was immature and unprofessional. Actually I don't why understand the kinkiness or non kinkiness of her hair matters to them so much.
    Yes, it's real. No, you can't touch it. :wav:
«134

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