Help with diffusing

I recently got a new diffuser (TRESemme 5543U Salon Professional Diffuser Dryer 2200: Health & Beauty) and have tried diffusing my hair a number of times but it always ends up making my hair less curly and the make my hair go a weird shape? Any ideas on what I'm doing wrong? (I have tried doing it with very wet hair, mostly dry hair, lots of product,no product and barely and product and it still doesn't work!)
Hair type:2c/3a
Low porosity,medium density,normal elasticity

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