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Botticelli Babe on Etsy?

wavyonewavyone Posts: 219Registered Users
I was planning to decide between an order from Spiral Solutions and Botticelli Babe on Etsy, but Botticelli Babe's page seems to be taken down. Anyone know what's going on?
2a or b, highlighted, fine hair but lots of it
Modified CG since 6/11

Low Poo: CJ Daily Fix
Co-Wash: DevaCurl No Poo
Rinse Out: CJ Beauticurls Strengthening Conditioner or Deva One C
DT: CJ Rehab
Stylers: Deva Heaven in Hair as a Leave-in, followed by Arc Angel
SOTC: CJ CIAB

Comments

  • wavydazewavydaze Posts: 2,061Registered Users
    If you're talking about boticelli botanicals I think she closed up shop.

    http://www.naturallycurly.com/curltalk/general-discussion-about-curly-hair/159212-botticelli-botanicals.html
    2bc/ f / ii. low porosity roots + normal-high porosity shaft where bleached. normal elasticity.

    Currently using:
    Poo: Earthbath Oatmeal & Aloe
    RO: V05 Kiwi Lime
    LI: CJ Smoothing Lotion
    Styler: UFD CM, CJ PP
    PT: CJ Repair Me

    :thumright: hydrolized protein, jelly stylers
    :angry8: guar hydroxypropyltrimonium chloride, sulfates, jojoba oil
    Neutral on cones.

    iherb discount code: CFN646
  • JessiebananaJessiebanana Posts: 940Banned Users
    Users on another thread said she was forced to close shop because she was not mailing out products or responding to disputes.

    You don't want to order from her.
    3C/Fine to Medium/Low Porosity/High Density

    :love5:MoistureMoistureMoisture:love5:

    Low Poo: CJ Gentle Cleansing Shampoo
    RO/DC: DB Pumpkin Seed Curl Moisturizing Conditioner
    LI: CJ Smoothing Lotion
    Styler: Queen Helene Sculpturing Gel & Glaze

    No Salts, No Waxes, No Butters, No Heavy Oils
    No ACV, No Saponified Oils, Protein Sensitive
  • JAJameson2010JAJameson2010 Posts: 123Registered Users
    I'm still waiting for a refund through paypal :( She hasn't responded to any communication so far. It's a shame it sounds like should could have had a really nice booming business just from the word of mouth advertising
  • wavyonewavyone Posts: 219Registered Users
    Oh my gosh! Hadn't she been selling for quite awhile? Thought I'd heard about her stuff for a long time now. I had never bought from her but contacted her a few months ago for a product recommendation. She wrote back fairly quickly and seemed helpful. Glad I didn't order--that stuff wasn't cheap! I'm so sorry to hear that you haven't received your product, JA!! You should get your money back.
    2a or b, highlighted, fine hair but lots of it
    Modified CG since 6/11

    Low Poo: CJ Daily Fix
    Co-Wash: DevaCurl No Poo
    Rinse Out: CJ Beauticurls Strengthening Conditioner or Deva One C
    DT: CJ Rehab
    Stylers: Deva Heaven in Hair as a Leave-in, followed by Arc Angel
    SOTC: CJ CIAB
  • Firefox7275Firefox7275 Posts: 3,750Registered Users
    She didn't close the store, Etsy closed the store down. Run an advanced search there was a recent thread on this.
    2a-2c, medium texture, porous/ colour treated. Three years CG. Past bra strap length heading for waist.

    CO-wash: Inecto coconut/ Elvive Volume Collagen
    Treatments: Komaza Care Matani, coconut/ sweet almond/ fractionated coconut oils, Hairveda Sitrinillah
    Leave in: Fructis Sleek & Shine (old), Gliss Ultimate Volume, various Elvive
    Styler: Umberto Giannini jelly, Au Naturale styling gelee
    Flour sack towel, pixie diffuse or air dry.
    Experimenting with: benign neglect
  • JAJameson2010JAJameson2010 Posts: 123Registered Users
    I'm in the middle of a Paypal dispute now. She has until June 22 to reply... Then I guess paypal refunds me? Not really sure what the plan is. But it'll get taken care of somehow :blob2:
  • InkandConverseInkandConverse Posts: 20Registered Users
    That doesn't seem like Erin at all. I don't know her personally but I've bought her products of and on for about 5 years. I loved Suds and her FSG and her Conditioners. She always responded to my messages promptly, within 24 hours. I never had an issue with ordering, payment, etc and she's super sweet. Something must be up. She does have a family and I'm pretty sure she's a stay at home mom.

    - Sent from Tesla by Converse Ink via NC App
    I am a little geek
    Who has a little ink
    And I love my tiny converse shoes!

    :happy10:
  • JessiebananaJessiebanana Posts: 940Banned Users
    That doesn't seem like Erin at all. I don't know her personally but I've bought her products of and on for about 5 years. I loved Suds and her FSG and her Conditioners. She always responded to my messages promptly, within 24 hours. I never had an issue with ordering, payment, etc and she's super sweet. Something must be up. She does have a family and I'm pretty sure she's a stay at home mom.

    - Sent from Tesla by Converse Ink via NC App

    It's been a pretty consistent downward spiral, from not answering messages, to taking months to ship out orders, and then basically stealing from people by not delivering at all. I could understand if she didn't want to or couldn't sell anymore, but if that was the case she should have stopped taking orders. She deserves the bad rep now.
    3C/Fine to Medium/Low Porosity/High Density

    :love5:MoistureMoistureMoisture:love5:

    Low Poo: CJ Gentle Cleansing Shampoo
    RO/DC: DB Pumpkin Seed Curl Moisturizing Conditioner
    LI: CJ Smoothing Lotion
    Styler: Queen Helene Sculpturing Gel & Glaze

    No Salts, No Waxes, No Butters, No Heavy Oils
    No ACV, No Saponified Oils, Protein Sensitive
  • Firefox7275Firefox7275 Posts: 3,750Registered Users
    That doesn't seem like Erin at all. I don't know her personally but I've bought her products of and on for about 5 years. I loved Suds and her FSG and her Conditioners. She always responded to my messages promptly, within 24 hours. I never had an issue with ordering, payment, etc and she's super sweet. Something must be up. She does have a family and I'm pretty sure she's a stay at home mom.

    - Sent from Tesla by Converse Ink via NC App

    If she has family problems she should have suspended her Etsy store which is super easy to do, she didn't she shipped the odd item out weeks and weeks late and continued to accept new orders. The fact that some orders were still being mailed out without proper communication suggests she isn't in a hospital bed with two broken arms, just being unprofessional.
    2a-2c, medium texture, porous/ colour treated. Three years CG. Past bra strap length heading for waist.

    CO-wash: Inecto coconut/ Elvive Volume Collagen
    Treatments: Komaza Care Matani, coconut/ sweet almond/ fractionated coconut oils, Hairveda Sitrinillah
    Leave in: Fructis Sleek & Shine (old), Gliss Ultimate Volume, various Elvive
    Styler: Umberto Giannini jelly, Au Naturale styling gelee
    Flour sack towel, pixie diffuse or air dry.
    Experimenting with: benign neglect
  • LuuuuucyLuuuuucy Posts: 146Registered Users
    I found this thread by searching because I've been waiting on an order for 38 days and I knew I was getting close to the PayPal dispute deadline. I've contacted her twice and had no response, really nice emails both times. Her shop now says she had a family emergency and is working to get everything out, but I still haven't heard back. Guess I'll file too.
    Curly work in progress
    2C with some 3A if all the stars align
    Low porosity, medium to low density and fine
    No sulfates since 2009
    CG since 2013

    In my stash:
    Shampoos and conditioners- Tresemme Naturals Low Poo, Tresemme Naturals Moisturizing Aloe, Suave Naturals Coconut
    Leave Ins- Kinky Curly Knot Today
    Stylers- KCCC, AG Recoil, KY Lubricant (yup), SM Curl Milk
    Gels- Ecostyler, Biosilk RHG
    Mousse- Devacurl Uplifting Foam, Suave Captivating Curls
  • JessiebananaJessiebanana Posts: 940Banned Users
    Luuuuucy wrote: »
    I found this thread by searching because I've been waiting on an order for 38 days and I knew I was getting close to the PayPal dispute deadline. I've contacted her twice and had no response, really nice emails both times. Her shop now says she had a family emergency and is working to get everything out, but I still haven't heard back. Guess I'll file too.

    I have such a hard time buying this. She took a month to ship out my order and didn't respond well to emails back in February. If she's been having family issues since then, why has she been accepting orders? It's a little too late now.
    3C/Fine to Medium/Low Porosity/High Density

    :love5:MoistureMoistureMoisture:love5:

    Low Poo: CJ Gentle Cleansing Shampoo
    RO/DC: DB Pumpkin Seed Curl Moisturizing Conditioner
    LI: CJ Smoothing Lotion
    Styler: Queen Helene Sculpturing Gel & Glaze

    No Salts, No Waxes, No Butters, No Heavy Oils
    No ACV, No Saponified Oils, Protein Sensitive
  • anonymous_133347anonymous_133347 Posts: 1,426Registered Users
    My dear friend has a successful etsy business. Over the past few years her mother fell terminally ill and passed away, her father has developed serious health problems, she's had to deal with family discord and relationship issues, putting herself through school, legal problems, you name it! Tip of the iceberg here. Honestly, you guys couldn't even imagine. I can't even and I've watched her bear through it all. But she is ever the professional. She ships things out on time, answers emails promptly, and that is why her business is thriving. There's never an excuse to be that discourteous to your customers. If this Botticelli gal couldn't handle the orders she should've closed up shop ages ago. As others have said, it's not that hard to do.
    3A - C, HP, ME, HD. (Coarse, High Porosity, Medium Elasticity, High Density.)

    CG since Nov. 2012

    Poos: SM Moisture Retention + Yucca Baobab, TJ's Tea Tree Tingle
    Condish: TJ 'sTea Tree Tingle*, SM Moisture Retention* + Curl & Shine + Yucca Baobab, Yes to Blueberries
    Stylers: KCKT*, SM Curl Enhancing Smoothie* + Curl & Style Milk*, KCCC*, FSG*, CJ Pattern Pusha, Curl Keeper
    Sealers: Jojoba* or Grapeseed* oil

    * = HG

  • CurlyInTheFogCurlyInTheFog Posts: 876Registered Users
    I've spent a lot of money on Etsy, mostly on hair-related items. Most vendors are great. Sometimes they develop health or family problems, and all that I've dealt with have either temporarily closed shop with a notification, or personally contacted buyers to let them know what was going on. If a sale is already in the works, or there is a custom order (done lots of those, too), it is incumbent upon the store owner to keep the customer informed as to whether there will be a delay, and for how long. You can't just string people along. It's bad for business, and it's not ethical. Whatever is going on, I hope it gets resolved, but this is not how to conduct business.

    Don't let this dissuade you from buying on Etsy. I've actually had some great vendor interactions there--many true artists, and many of them are really sweet people and treat their customers very well.
    3a/b, F, normal porosity

    Suave conditioner, LAL gel
  • JAJameson2010JAJameson2010 Posts: 123Registered Users
    Just got my refund today! So all is well

    Sent from my SPH-L900 using Tapatalk 2
  • chloe92uschloe92us Posts: 1,203Registered Users Curl Neophyte
    Exactly. I own my own business, and one of the first lessons I learned is how to manage client expectations.

    It would be one thing to say on the listing "item will ship in 4-6 weeks", but it is stated she ships once a week. So the expectation is you'll have it quickly. So, it's a disappointment when you go weeks without the product...and she doesn't emails, so it's disappointing and frustrating.
    2C/ Coarse/ Normal porosity/ SW Florida/ Salt & Pepper
    Cleanse: AIA cowash, TJ Tea Tree Condish
    Condish: JC Too Shea, Tresemme Botanique
    Stylers: flax/okra gel or KCCC + CJ PP or JC Spiralicious
    Experimenting with Got2B Ultra gel and loving it so far!
  • LuuuuucyLuuuuucy Posts: 146Registered Users
    Has anyone heard anything? I haven't. Mine is currently in a paypal dispute, she hasn't responded. I haven't ordered prior to this, but I know this is completely out of character for her given what a successful business she ran for years prior. I do hope she's okay. :( I wish she had just been able to contact people and let them know instead dog just disappearing. It would have made a world of difference, but maybe that just wasn't possible.
    Curly work in progress
    2C with some 3A if all the stars align
    Low porosity, medium to low density and fine
    No sulfates since 2009
    CG since 2013

    In my stash:
    Shampoos and conditioners- Tresemme Naturals Low Poo, Tresemme Naturals Moisturizing Aloe, Suave Naturals Coconut
    Leave Ins- Kinky Curly Knot Today
    Stylers- KCCC, AG Recoil, KY Lubricant (yup), SM Curl Milk
    Gels- Ecostyler, Biosilk RHG
    Mousse- Devacurl Uplifting Foam, Suave Captivating Curls
  • WavyRooWavyRoo Posts: 195Registered Users
    I just got my refund from PayPal last week. Yay! :)
    2C normal/high porosity?, medium/coarse texture, lower density
    Cleanse: Pura D'Or every week or two, Yes to Cukes
    Conditioner: VO5 Kiwi Lime (LOVE!), Tresemme Naturals, YTC
    DT: GVP Conditioning Balm w/ coconut oil
    LI: a touch of JCTS
    Products: my HG is Tresemme Bouncy Curls Defining Gel mixed with a touch of BRHG over a little flax seed gel, SM Souflee/Milk for 2nd day hair, occasionally Bioterra Curling Creme and Gel
    Modified CG since November 2012- finally found what works! :)

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