To the NC IT department:

MyrnaMyrna Posts: 2,332Registered Users Curl Neophyte
NC often loads really, really slowly on my computer. I have a new laptop, so it is not on my end, and yours is the only site where this happens. I do not have the phone app because I dont have a data plan. I am wondering if others are having this issue, and what the issue might be. TIA.


  • NelekeNeleke Posts: 456Registered Users
    I'm having the same problem... and even that slow that sometimes it just doesn't load...
    And I don't have any problems with any other site either
    2c: fine texture, normal porosity, normal elasticity, normal-high density
    CG since March 8th 2013
    Low Poo: Rainforest Radiance shampoo
    Conditioner: Yes to Cucumbers
    Styler: BRHG, Garnier Fructis Gel
    PT: Gliss Kur Repair & Volume get a 5$ discount on orders under 40$ or a 10$ discount on orders over 40$ when you order for your first order by using the following discount code: CFH441
  • MyrnaMyrna Posts: 2,332Registered Users Curl Neophyte
    Yes, me too, I could cook a meal sometimes in the time it takes to load : ) I thought it probably was not just me. So I am glad others are responding for the webmaster to take a look at what might be going on with the server.
  • Laura LeeLaura Lee Posts: 1,828Registered Users
    Sorry for the brutal honesty, but the IT team should be really ashamed of this forum. It loads slowly, it frequently fails to load at all, they still haven't updated the app for the iPhone 5 (which has been out since last fall, and I made a thread about it over two months ago), and the CSS is so sloppy that I often get the old style (orange font) when I load the forum.

    Using this site is beyond frustrating, and it is so painfully obvious that the person/people who run the tech side of it pay zero attention to the site.
  • MyrnaMyrna Posts: 2,332Registered Users Curl Neophyte
    Well, perhaps they will pay some attention now.
  • rbbrbb Posts: 4,087Registered Users Curl Dabbler
    it has been exceptionally slow/sluggish the past several days. :(

    3a, some 2c & 3b, medium texture, porosity normal, low elasticity :-(
    washing/cowashing, conditioning, protein tx: curl junkie products
    leave in:cj conditioners and treatments as leave in
    styling: cj aloe fix gel, cj pattern pusha, cj honey butta leave in, cj cccc, cj ciab.
    sealants - jane carter nourish & shine
  • chupiechupie Posts: 5,270Registered Users Curl Neophyte
    Yes, this happens to me frequently as well.
  • mrspoppersmrspoppers Posts: 7,223Registered Users
    I just wanted to let you know that this week NC has been unbearable. I use a Mac and have tried both Chrome and Safari. Chrome is worse than Safari but they're both horrible. Is there a setting or extension we need in order to make NC load at normal speeds or is this just a problem with your servers?

    I get the feeling nobody monitors this forum because there are rarely responses from NC, but I was hoping I'm wrong. What's the deal? Are you working on this?
    When are women going to face the fact that they don’t know their own bodies as well as men who have heard things?

    Don Langrick
    Bonsai Culturist
  • YoshimiYoshimi Posts: 237Registered Users
    Perhaps if I point out to them that their site speed is going to impact their search engine rankings, which will impact their visitor numbers, which impacts advertising revenue, they might pay attention. I don't think the site owners realize what a marketing asset this forum is for them, if they did they might put a little investment in.

    Sent from my HTC_Amaze_4G using CurlTalk App
    2C, Medium thickness, Low posity
    Recovering from a year of keratin and bleach with CG


    Low Poo, Condition, Leave in, Curl cream, Supersoak, Gel, Diffuse on high heat, with minimal lift to encourage waves and reduce frizz, Dry on cool with nozzle down to smooth hair and finish drying,Shine Serum

    Weekly gelatin protien treatments.
  • asugirlasugirl Posts: 937Registered Users
    These are the absolute SLOWEST load times I have ever seen on I've hit some slow spots before, but nothing like this. I hope someone is monitoring this thread and gets IT on this, because a lot of folks are going to get mighty frustrated and I don't want to see this site lose any more valuable members :!:

    2c/3a - fine - medium porosity & density
  • MyrnaMyrna Posts: 2,332Registered Users Curl Neophyte
    I sent a message to Texturemedia. I suggest others do so as well. It is annoying that we cannot send a message to a PERSON, isnt it? Its like looking for customer service and getting a recording.
  • SystemSystem Posts: 39,059 Administrator
    The best I can do is make Eve aware of this thread. I suffer the same pains you do.
  • LoveInBetweenLoveInBetween Posts: 392Registered Users
    I don't even give myself the headache of trying to get on from my laptop. I only will use the app which also hasn't been updated in awhile and I have a Galaxy S3.

    Sent from my SPH-L710 using CurlTalk App
    Curl Routine
    Co: As I am Coconut CoWash,VO5 Claifying Conditioner
    DC: Macadamia Repair Masque
    LI: KCKT, Suave Naturals Coconut
    Style Creme: Shea Moisture Curl Enhancing Smoothie
    Gel: KCCC, Eco Styler Argan Oil
    Sealer: EVCO, EVOO

    3b/3c, High Desity, High Porosity, Medium Texture, BSL
    ""Live by the sun, love by the moon"

  • asugirlasugirl Posts: 937Registered Users
    I mostly view this site from my desktop computer that we recently upgraded so it's pretty powerful. It should fly from page to page but................

    Update: It seems better today! Maybe our requests were heard.

    2c/3a - fine - medium porosity & density
  • atx_eveatx_eve Posts: 278Moderators
    Hi CurlTalkers --

    Sorry I couldn't get to this post sooner. I wasn't able to load the site either so I couldn't respond.

    Thanks for your continued updates! People are also letting me know via social media and it helps to know the general time of day the site is acting funky.

    Thanks for being patient! Please know that I've been communicating your feedback, and everyone is aware of the problem. If the site is down, that does not mean we are ignoring you. We don't like it when the site is slow either. <3 <3
    :hiding: Social Media + Community Manager | | Happy To Be Nappy | Kenyan With The Slowest Mile Time | Magical Black Girl

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