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Unauthorized Order

Nor_aNor_a Posts: 1Registered Users
Hi,

I just checked my account and I didn't authorize one of the orders. I didn't go through with that order and somehow that order was processed. The total amount is $306.90.

I emailed the customer service 5 days ago and didn't receive any reply until now. Can someone please PM me here asap? I would appreciate it.

Comments

  • GretchenGretchen Administrator Posts: 8,963Administrators, Moderators Administrator
    I will let CurlMart know.

    Gretchen
    NaturallyCurly.com co-founder
    3A

    You are beautiful!
  • tasealstaseals Posts: 10Registered Users
    I, too, ordered AG HAIR COSMETICS: recoil and didn't get it. The sum was taken out of my account. This is the second time my order was messed up--but I've been a customer for many years. I'd like to tell ur shipping dept that they do a great job. But, I wd like someone to email me soon.
  • GretchenGretchen Administrator Posts: 8,963Administrators, Moderators Administrator
    Taseals, I will share your note with CurlMart. I'm sure they will get things sorted out right away.

    Gretchen
    NaturallyCurly.com co-founder
    3A

    You are beautiful!
  • GretchenGretchen Administrator Posts: 8,963Administrators, Moderators Administrator
    Nor_a, I believe you have been in touch with the CurlMart folks via emails and they've gotten everything straightened out?

    Gretchen
    NaturallyCurly.com co-founder
    3A

    You are beautiful!

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