CurlTalk

My Much Anticipated/Dreaded Haircut

I came home crying today. I arrived for my appointment early, watched several gals exit the salon. All looked great, blonde and silky, short and sassy, gray and soft. When I went into the new salon, it was trendy and clean. Eveyone was friendly, even the other customers. Several people complimented my curls. Why is it your hair, which has looked like crap for the last 3 months, looks good right before you get it cut/colored/ruined. The stylist was very nice, she listened to my concerns, looked at my pictures, answered my questions reasonably, took plenty of time for the consultation prior to doing anything to my hair. I was feeling pretty confident. That's why the horrible outcome hit me so hard. I do not know any one who would be happy walking out of a salon with this mess especially after dropping $120. It was all I could do to force myself to complete my errands before going home to hide. Granted I admittedly have high hopes every time and very possibly unrealistic expectations. But really I know with absolute certainty that this stylist would not leave the house if her hair looked as mine did after an hour and a half in her chair. My poor sweet husband did his best to console me. "It will look better after you do it yourself". Which is obviously true because it can't look any worse. But really is it too much to ask to really "look like you just left the salon"? That fresh, shiny bouncy look and feel. So here's the description: The good - nice darker color; the bad-sulfate shampoo and cones; the ugly - totally flat, stringy, fried looking top layer of hair . I know you are thinking - did you tell her? Yes, very nicely. Her response was - If we cut the top any more (for more height) you will have a total afro (like that is a bad thing first of all)and then she said "let the color settle in for a couple of days and then if you still aren't happy I will cut it again for free." Really? Sorry I just cannot bear to post pics. Thanks for listening.

Comments

  • Curly_LynCurly_Lyn Posts: 116Registered Users
    That's a major bummer :-/ sorry it happened like that!
    2B/fine to med texture/med porosity

    Started CG on 5/5/12!
    Battling dry/itchy scalp since April 2010.... Starting to WIN! :)
    Low Poo: Nature's Gate Tea Tree Shampoo
    Cowash: GTTTT or GVPCB
    RO : Ion Effective Care
    LI : KCKT or GVPCB
    Stylers : FSG
    PT : IAgirl's PT w/ acv, coconut oil, GVPCB, herbs, green tea
  • Jas76Jas76 Posts: 2,283Registered Users
    Not trying to blame the victim here, but did you tell her you were unhappy?

    Maybe give it a day or two, and if it is still "bad", call her and have her fix it!

    Sorry it was a bad cut - we've all been there at least once!! Hopefully there will be a solution. Good luck!!
    2c/3a/3b, Fine/med, Dense, high porous, & normal elas.

    Lo-poo - Renpure Keratin, SMR, Giovanni SaS
    clarifying - mix Johnson's H2T with low poo
    Co-wash - Suave Nats. clar. or coco.
    RO - GVPCB, Ion Eff. Care, TN.
    LI - SMR, Cure Care, or RO
    Seal - MO or Jojoba
    DT - + honey, ACV, & EVOO to SM masque & GVPCB
    PT - Gelatin!, CNPF
    Styling - FSG, AIF, BRHG, LALS/PS, GF curl spray gel, SM Souffle/Smoothie, LOOB
    Oils - MO!, EVOO, jojoba, GSO, SM Elixer, EVCO, VO5 Hairdressing
  • SaraNoHSaraNoH Posts: 827Registered Users
    Jas76 wrote: »
    Not trying to blame the victim here, but did you tell her you were unhappy?

    Maybe give it a day or two, and if it is still "bad", call her and have her fix it!

    Sorry it was a bad cut - we've all been there at least once!! Hopefully there will be a solution. Good luck!!

    Yes, she said she did....

    Maybe a deep condition could help out your curls right now, especially your canopy, which you said is fried looking.
    I am kind of curious to see your hair though...
    CG Birthday: 7/25/11
    Type 3a/2c
    Dense, Fine in front Coarse in back, Low porosity
    Low-Poo: SM Moisture Retention Shampoo
    Rinse Out: Tresemme Naturals
    Leave In: ^^^^
    Stylers: AIF, Natural Silks Curly Gel
    *Desert Curly*
  • princesspieprincesspie Posts: 94Registered Users
    Ugh... I know the feeling. I went through the same thing this week. It's the disappointment of walking out of a salon looking worse than when you went in.

    Hope you managed to make it look better
    Hair Type: Fine, 3a
    Cond/LI: MOP Mixed Greens
    Styler: IGA Gel
    Oil: Coconut
    Overall: Just likes a bit of TLC

    :love5:

  • MarciMarci Posts: 225Registered Users
    I'm so sorry to hear that. I am terrified of having my hair cut after a few terrible experiences like yours. Maybe a few days to settle and some DT may help to get it back to its former self. Good luck and patience
    2C-3A MBL layered
    Medium/fine texture, high density, normal porosity and elasticity. Dry climate.


    Cleanse: SM MR, YTC
    Hydrate: Joico Kpak,DevaCurl OC
    Style: AG reCoil, LALSG




  • ssarahdeessarahdee Posts: 27Registered Users
    I'm sorry this happened to you :( the same thing happened to me last week too! I went into a salon and absolutely hated the way I left. Have you tried twisting your curls on top? When I first started CG, I had a big problem with frizz on top, as most of the heat damage happened on the canopy. Maybe try twisting the curls back into shape about midway through drying with a little bit of a styler or oil or something. Not very much at all, but enough to coat the hairs as you try to twist a bit of shape into them. It won't be perfect, but it might help :)

    It's been about a week and I've acclimated to my new 'do. Luckily for me, my problem was that it looked basically the same, with a lot less thickness and no layers like I asked, so it wasn't a totally jarring experience. Like your man said(just like mine :p aren't they cute?), you will make it look good again, I promise!
    whirlsandcurls YouTube
    BSL+, 3b, fine/medium texture&density, auburn

    After 4 years of hard work,
    I healed my curls from 2c to 3b!

    Currently head over heels for the
    Squish to Condish Method!
    :love4:

    Loves: KCKT/KCCC, Ouidad Moisture Lock, Ouidad Heat & Humidity Gel,
    As I Am Leave-In, Ecostyler, Miss Jessie's Multicultural Curls,
    AG Re:curl + so many more
  • Libra_MoonLibra_Moon Posts: 255Registered Users
    I agree with deep conditioning, and give it a few days, I wish you had a pic to show, maybe a b&a but I completely understand, 4 years and a couple weeks ago I let a friends daughter (who was graduating cosmetology school the next day cut my hair showed her a picture, (I don't have on my phone sorry) about nape length short in back and longer on sides, she gave me a cut .... short all over, not a hair was longer than 2 maybe 2 1/2" I was mortified, paid her anyways and cried for months. Starting Googling how to make hair grow fast, was introduced to hair care forums, and now here I am. Anyways the cut wasn't bad, it just wasn't what I wanted so it took me about 3 years before I trusted anyone near my hair with sissies, I then explained everything to her, made her let me watch her cut it and get a ruler to measure. (Yes I tipped her nicely)
    I hope you grow to at least deal with it for the time being and thank god hair grows back!! Try some biotin and folic acid for 3 months. Best of luck to ya and ((**hugs**))


    Sent from my DROID X2 using CurlTalk App with accidental obvious autocorrect errors throughout.
    [SIGPIC][/SIGPIC]
    Growing out Pixie since 5-10-2008 with some trims and anxiety chops along the way...
    hair details: BSL(c)/MBL(s) - 2b/2c (MPD if truth be told) - f/m, iii, porosity med-low.
    Please feel free to follow my FB blog page as I go through Cosmetology school abd beyond
    what else do you need/want to know? Blame all spelling mistakes on me, my fat fingers or autocorrect.
    oh yeah, and I'm newly gluten free...thanks to celiac
  • Lucky CharmLucky Charm Posts: 1,250Registered Users
    Oh I'm so sorry this happened to you :( Have you tried styling it yourself yet? I think many of us rarely love when someone else styles our hair - its usually the products or the technique. I normally like to come home after a cut and style it myself to get a feel for it. Also, remember that sometimes hair takes a little while to adapt to a new cut, I'm sure you will get the hang of your new 'do in no time. If you feel up to it, post pics - youre in the right place for advice, ideas, and encouragement!!
    - 2C - Coarse Canopy & med/fine underlayers
    - MOP C Hydrating 'poo
    - LOreal Natures Therapy Moisturizing condish, ION Effective Care, Garnier S&S (old formula)
    - treatments: CJ Curl Rehab, CJ Repair Me!
    - plopping, diffusing, and clipping the roots
  • hippiechikhippiechik Posts: 40Registered Users
    Ugh... I know the feeling. I went through the same thing this week. It's the disappointment of walking out of a salon looking worse than when you went in.

    Hope you managed to make it look better

    This was it exactly!! I did it myself this morning and it is better. I had just received some Curl Keeper in the mail and tried that. It really helped the top as well as making the rest more curly. The two things I really wanted to accomplish with the cut have not significantly changed. Achieving more height on the top and dealing with the straight hank of hair at the nape of my neck.
    Should I go back for a recut? A scary thought - but a definite option. Thanks for the responses. It really does help! It's sad that so many curlies have these experiences, do straighties suffer as often?
  • JLeighsJLeighs Posts: 904Registered Users
    I have yet to walk out of a salon looking like "I just walked out of a salon" (unless I get a blowout). This is why I never schedule a hair appointment right before I have to be somewhere.The thing is, it took ME years to figure out how to properly care for and style my hair, so how can I expect the average stylist to know how to do it right off the bat? Even now, knowing my hair very well, I still have bad hair days, so I'm not going to get upset at someone who only handles my hair 4-6 times a year and can't style my hair like I can. It's the cut that matters, IMHO, not how they style it.
    2C/3A, fine, higher porosity.
  • MyrnaMyrna Posts: 2,332Registered Users Curl Neophyte
    If you hated the results, why would you go back for a fix? I know that many people do this, but I would ONLY do that if I had been working with the stylist for a long time, and maybe there was just a "goof". I never like the way my hair looks - or feels - when I leave the salon. Including my last Deva stylings. I dont like their products, or how much conditioner she used, and the product overload. But I liked the cut and color.
  • Libra_MoonLibra_Moon Posts: 255Registered Users
    .
    Libra_Moon wrote: »
    I agree with deep conditioning, and give it a few days, I wish you had a pic to show, maybe a b&a but I completely understand, 4 years and a couple weeks ago I let a friends daughter (who was graduating cosmetology school the next day cut my hair showed her a picture, (I don't have on my phone sorry) about nape length short in back and longer on sides, she gave me a cut .... short all over, not a hair was longer than 2 maybe 2 1/2" I was mortified, paid her anyways and cried for months. Starting Googling how to make hair grow fast, was introduced to hair care forums, and now here I am. Anyways the cut wasn't bad, it just wasn't what I wanted so it took me about 3 years before I trusted anyone near my hair with sissies, I then explained everything to her, made her let me watch her cut it and get a ruler to measure. (Yes I tipped her nicely)
    I hope you grow to at least deal with it for the time being and thank god hair grows back!! Try some biotin and folic acid for 3 months. Best of luck to ya and ((**hugs**))
    uploadfromtaptalk1338774980347.jpg
    [SIGPIC][/SIGPIC]
    Growing out Pixie since 5-10-2008 with some trims and anxiety chops along the way...
    hair details: BSL(c)/MBL(s) - 2b/2c (MPD if truth be told) - f/m, iii, porosity med-low.
    Please feel free to follow my FB blog page as I go through Cosmetology school abd beyond
    what else do you need/want to know? Blame all spelling mistakes on me, my fat fingers or autocorrect.
    oh yeah, and I'm newly gluten free...thanks to celiac
  • hippiechikhippiechik Posts: 40Registered Users
    This salon sent an email asking about my experience. I responded honestly. One owner called me and left a very nice message apologizing for my disappointment
    and offering her services for free. I did not have time to call her back before I got an email from the other owner who told me they had refunded all my money and would love for me to come in and let them make it right. Really this is the best customer service I've experienced in a long, long time. I may decide to let the owner give it a shot.
  • greencup13greencup13 Posts: 596Registered Users
    Is it a problem with styling or cut?

    I've never had my hair styled how I like it. I always run home and redo


    Sent from my iPhone using CurlTalk
    3A 3B mix
    Colored treated
    Combo Low and High porosity
    Medium coarse texture

    Goosefootprints hair analysis
    Co-wash- As I Am Co-wash
    RO-GVPCB[/COLOR
    LI- As I Am leave in,
    [/COLOR][/COLOR]
    Style- la looks sport gel
  • dovecurldovecurl Posts: 79Registered Users
    I know how depressing it is when you look worse going out than you did going in. That was excellent customer service though... The refund would definitely help me to deal with the cut a little better, at least. I think you should let the owner try to fix your hair, since they would be more experienced than the first stylist hopefully they would be able to fix it. And for a $120 cut, I would definitely have expected someone to know how to cut it correctly!

    Edited to fix autocorrect :P
    curl type: 2c/3a
    porosity: low
    hair strand width: medium
    density: thick
    elasticity: low-normal
    Shoulder length


    Ready to get back on the CG bandwagon! :iconbiggrin:
  • hippiechikhippiechik Posts: 40Registered Users
    I think the problem is definitely the cut. I cannot get rid of the triangle head shape since the salon visit. While I was trying to get more lift prior to the cut the shape now is definitely much much worse than before the cut. I would love to get it tweeked but I'm really afraid there will be no improvement just less length which I don't want. I'm considering it though. I just don't speak the stylist language - not sure how to explain what I'm looking for - after all I took pictures the first time and that didn't help at all.
  • dovecurldovecurl Posts: 79Registered Users
    There's a thread on the salon/stylist forum called "what should I tell my stylist" that gives a lot of good information on how to communicate so your stylist will understand what you want. I don't think I can link things on the app, but I would definitely check that out. Maybe you'd be able to go in for a consultation with the person doing your hair the second time, and see if they think they'd be able to change the cut. That way you could get an idea of what they would be doing, and if you don't think it would help, you wouldn't be obligated to having it cut again.
    curl type: 2c/3a
    porosity: low
    hair strand width: medium
    density: thick
    elasticity: low-normal
    Shoulder length


    Ready to get back on the CG bandwagon! :iconbiggrin:
  • hippiechikhippiechik Posts: 40Registered Users
    Thanks, Dovecurl. I will check that thread out.
  • lexcoupelexcoupe Posts: 100Registered Users
    hippiechik wrote: »
    Thanks, Dovecurl. I will check that thread out.

    Let us know what you decide to do

    Sent from my ADR6400L using CurlTalk App
    - Lexcoupe

    Hair type 3C/4A
    Last Relaxer – 10/10
    BC – 5/1/11
    Porosity- Normal to High
    Currently:toothy5:
    Co-Wash - TN, AM
    Poo - SM MR
    LI - Giovanni SAS; Almost anything Curl Junkie
    Styler – And even more Curl Junkie; Mixed Chicks
    Gelly - Umm, did I mention Curl Junkie?
  • hippiechikhippiechik Posts: 40Registered Users
    The owner left another message and said that she could tweak my cut without losing anymore length. I am going to schedule a consultation.
  • virginbluevirginblue Posts: 194Registered Users
    So sorry about the bad experience :( nice customer service though. It better be for $120! LOL I honestly don't even bother with "salons" anymore. I just end up disappointed. They just try to sell me products and charge me an exorbitant amount of money. I go to a barber shop that's $15 a cut. I tell them exactly how I want my hair cut and they are not offended if I bring my own products. The last time I paid more than $20 for a haircut, she cut it unevenly and seriously effed up my bangs. They were already too short and I had to tweak it at home so they were even shorter! Still getting over that trauma...anyway, update on how your consultation goes. I hope it works out for the best!
    2b//high porosity//fine texture//medium density//low elasticity//loves protein
    Lo-poo: SMMR, SMC&S
    Clarifying: VO5 shampoos
    Co-wash: VO5 conditioners
    RO: VO5 conditioners
    Styling: AIF, FSG, gelatin gel, ecostyler krystal
    PT: IAGirl's gelatin treatment