Log-in Problems

StarlaStarla Posts: 31Registered Users
Everytime I try to log-in I have to create a new password because it says my password is not valid even though I know I typed it in right.
Is anyone else having this problem? What could it be?

Comments

  • blanclilablanclila Posts: 107Registered Users
    I discovered that the passwords are now case-sensitive, whereas they were not on the old board. Try typing your password in all upper case, or however the case was in the email you originally got with your password.
    wavy / coarse / thick
  • GretchenGretchen Administrator Posts: 10,840Moderators Curl Virtuoso
    WavyLexi wrote:
    Everytime I try to log-in I have to create a new password because it says my password is not valid even though I know I typed it in right.
    Is anyone else having this problem? What could it be?

    Are you still having trouble?

    Gretchen
    NaturallyCurly.com co-founder
    3A

    You are beautiful!
  • StarlaStarla Posts: 31Registered Users
    Hee! Sorry it took me so long to reply. I am not having trouble anymore. I had to change my password twice, but now it is working fine. I do have problems with staying logged in, but I think that's just this board and my firewall not agreeing with each other.
    Thank you for checking back with me though!

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